Outsourcing is an issue for almost every company. Increasing demands must be met by decreasing IT budgets. This can only be achieved if internal processes have been extensively analysed and objectives precisely defined. In retrospect, the execution of outsourcing projects on an ad-hoc basis has frequently proved to be an expensive and fatal mistake. It is far better to call in the experts from the beginning.
We support you in determining the best course of action and the appropriate scope for your company. Finding the balance between outsourcing and in-house operation, we examine your processes and identify the available optimisation potential and specific activities that are suitable for outsourcing. We also subject existing contracts to a Benchmark comparison. Should you decide to have particular activities performed externally in the future, we provide support during the technical migration and the switch over to the new processes. We assume SLA-Engineering (Service Level Agreements), draw up the necessary contracts and provide assistance in negotiating contracts as well as with the Acceptance of contracted services. In short: you profit from our extensive project management experience and comprehensive service, which also includes the services of legal and financial consultants, if required.
|