By transition, we talk about the period during which the transfer of responsibility (for staff, contract migration, assets, infrastructure, due diligence and so on) takes place in terms of performance and time. Outsourcing procedures frequently fail due to the lack of careful planning of this phase. The fact that not only the partner but also the outsourcing company must fully discharge its contractual obligations of cooperation according to schedule is very often overlooked. It is therefore advisable to ensure that the transition phase is thoroughly planned before concluding the contract.
Our services
Planning the time and content of the transformation as a component of the outsourcing contract. This includes the following
- Definition of interfaces between the outsourcing company and the outsourcing partner while taking into account the fact that these interfaces change over time
- Definition of the services of the outsourcing partner (time-dependent)
- Definition of the obligations of cooperation of the customer (time-dependent)
- Supporting the reorganisation of the customer
- Supporting identification of new processes and workflows
Benefits for you
- Deadlines are met
- Planning security in terms of obligations of cooperation
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